If you cant find it, google "Logitech gaming software sidetone" and I am sure that you will find pictures and guides. I carefully reinstalled everything and followed the instructions. In Device Manager, scroll down to where it says “Sound, video and game controllers”. Then sound eventually came back but still no mic. Changing it up doesn't affect the sound at all. hear myself with Logitech G430 hear myself with Logitech G430. When I set up the new g430 I went for safety and deinstalled everything that had to do with it software-wise. shandon2963 30 January 2019 22:32; hello us the g430 and for some reason the surround sound doesnt work there is sound you just cant tell where the sound is coming from and was wondering if it could be my pc parts for the headset adapter that came in the box. Hi. If it does not appear in the box, rather another speaker system, click the down (black, not green) arrow right next to the box. Then I decided to use the USB adapter to use the logitech software. Once done, click on the power icon located right next to surround sound, in order to enable the feature. Fix: Logitech G430 Microphone Not Working on Windows 10. By kanliam January 10, 2017 in Audio. Its a conflict between the headset and TS3 i get a similar probelm where if i load a game with TS open my device turns off then on then no noise in game only solution will be to start the game without TS3 or maybe an external usb hub or to get a sound card to support 7.1 and use the jack instead of the USB sound card the headset came with. Open up this section by clicking on it. Here is what pops up when I left click the audio button. When i use the USB adapter my mic doesn't work nor does the speakers in the headset and also with the USB adapter connected my external speaker don't even work. Hello guys, I have Logitech G430 surround sound headset and i recent bought a new computer which has windows 10 on it. I had sound, but then the mic stopped working. When ever I open the playback tab this opens up. My Logitech G430 Headset is not working ... it did not work. That speaker system is probably what you are seeing inside the box, which are your COMPUTER speakers, which Skype thinks you prefer. Speakers (2-Logitech USB Headset). After a few times switching to and from the usb adapter, I lost both sound AND mic. When ever I right click the headset tab (the very first one) and set it as the default audio deceive it does not switch and will not become the default headset. … I recently bought the logitech g430 headsets and opened it up, plugged it in, installed the logitech gaming software for 7.1 and everything seemed fine until I actually decided to test out the sound. Right-click on your G430 headset and select “Update driver”. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. 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